What is mediation?

Mediation is a procedure in which the parties discuss their disputes with the assistance of a trained impartial third person(s) who assists them in reaching a settlement. The mediator is a facilitator who has no power to render a resolution to the conflict.


Our services:

We are a Civil Mediation Council certified mediation provider, mediating online using telephone and video calling technology or in person, at our business address.

Mediation fees for claims up to £50,000 are fixed as agreed with the Civil Mediation Council, whilst for claims over £50,000 we remain competitive with other providers of mediation.


Prices for line and in person mediation:

  • For claims up to £5,000: £125 for two hours mediation session per party
  • For claims between £5,001 up to £15,000: £320 for three hours session per party
  • For claims between £15,000 up to £50,000: £450 for four hours session per party.

If allocated time is exceeded then, upon agreement to continue, you are charged an additional £100 per party per hour.  For in person mediation additional costs may apply for interpreter services etc.  Travel costs will not be charged without prior agreement.


Complain Procedures

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